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Problem Statement

Canadian healthcare is fragmented.

Patients and families often move between:

  • family doctors
  • walk-in clinics
  • specialists
  • pharmacists
  • nurses
  • hospitals
  • labs
  • imaging centres
  • provincial portals
  • health cards
  • referral systems
  • medication instructions
  • discharge instructions
  • caregivers

Each part of the system may have information, but patients are often expected to connect the pieces themselves.

Common patient questions

Patients frequently lose track of:

  • What did the doctor say?
  • What changed since last visit?
  • What am I waiting on?
  • Was my referral sent?
  • When do I need bloodwork?
  • What medications am I taking?
  • What should I ask my pharmacist?
  • What should I tell the specialist?
  • What should my family understand?
  • What might fall through the cracks?

Core problem

Healthcare information exists, but it is not always converted into clear patient-owned action.

Portals may show records.

Clinics may give instructions.

Pharmacists may explain medications.

Families may try to help.

But between visits, patients still need to remember, organize, translate, and follow through.

CareBridge goal

CareBridge Canada exists to help patients not lose the thread of their care.

It turns healthcare moments into:

  • tasks
  • summaries
  • questions
  • handoffs
  • translations
  • care-gap flags
  • next-visit preparation