[Bug]: Bottles stuck in offline mode although there is an internet connection

[kmafeni04]

Describe the bug

The app is constantly in offline mode, I have tried reinstalling and deleting the .var/com.usebottles.bottles directory, checking network permission in flatseal and confirming that force offline option in bottles is off

To Reproduce

Open bottles

Package

Flatpak from Flathub

Distribution

Arch Linux

Debugging Information

Official Package: true
Version: '64.1'
DE/WM: null
Display:
    X.org: true
    X.org (port): :0
    Wayland: false
Graphics:
    vendors:
        intel:
            vendor: intel
            envs:
                DRI_PRIME: '1'
            icd: /usr/share/vulkan/icd.d/intel_hasvk_icd.x86_64.json:/usr/share/vulkan/icd.d/intel_icd.x86_64.json:/usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/intel_hasvk_icd.x86_64.json:/usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/intel_icd.x86_64.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/intel_icd.i686.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/intel_hasvk_icd.i686.json
    prime:
        integrated: null
        discrete: null
Kernel:
    Type: Linux
    Version: 7.0.10-arch1-1
Disk:
    Total: 16659017728
    Free: 16658841600
RAM:
    MemTotal: 31.0GiB
    MemAvailable: 25.0GiB
Bottles_envs: null

Troubleshooting Logs

flatpak run com.usebottles.bottles

(process:2): Adwaita-WARNING **: 00:47:24.700: Using GtkSettings:gtk-application-prefer-dark-theme with libadwaita is unsupported. Please use AdwStyleManager:color-scheme instead.
00:47:25 (INFO) Bottles 64.1
00:47:25 (INFO) Official Package: true
	Version: '64.1'
	DE/WM: null
	Display:
	    X.org: true
	    X.org (port): :0
	    Wayland: false
	Graphics:
	    vendors:
	        intel:
	            vendor: intel
	            envs:
	                DRI_PRIME: '1'
	            icd: /usr/share/vulkan/icd.d/intel_hasvk_icd.x86_64.json:/u       sr/share/vulkan/icd.d/intel_icd.x86_64.json:/usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/intel_hasvk_icd.x86_64.json:/usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/intel_icd.x86_64.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/intel_icd.i686.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/intel_hasvk_icd.i686.json
	    prime:
	        integrated: null
	        discrete: null
	Kernel:
	    Type: Linux
	    Version: 7.0.10-arch1-1
	Disk:
	    Total: 16659017728
	    Free: 16658841600
	RAM:
	    MemTotal: 31.0GiB
	    MemAvailable: 25.2GiB
	Bottles_envs: null
	

00:47:25 (INFO) Launching with URI: None
00:47:25 (INFO) [Activate] request received.
00:47:25 (INFO) Bottles Started!
00:47:33 (WARNING) Connection status: offline …
00:47:38 (WARNING) Connection status: offline …
00:47:39 (INFO) Performing Bottles checks…
00:47:39 (INFO) Dxvks found:
	 - dxvk-2.7.1
	 - dxvk-2.6.1
	 - dxvk-2.7.1-12-9963ecd
	 - dxvk-2.7.1-8-584041f
	 - dxvk-2.1
	 - dxvk-2.7.1-6-fc848a4
	 - dxvk-2.7
	 - dxvk-1.7.3
	 - dxvk-2.7.1-7-21eb344
	 - dxvk-2.7.1-17-8ee652a
	 - dxvk-2.7.1-10-8005016

00:47:39 (INFO) Vkd3ds found:
	 - vkd3d-proton-2.14.1
	 - vkd3d-proton-3.0
	 - vkd3d-proton-3.0.1-1-34ab1ce

00:47:39 (INFO) Nvapis found:
	 - dxvk-nvapi-v0.9.0

00:47:39 (INFO) Latencyflexs found:
	 - latencyflex-v0.1.1

00:47:39 (INFO) Runners found:
	 - soda-9.0-1
	 - soda-7.0
	 - ge-proton9-27
	 - sys-wine-11.0

00:47:39 (INFO) Temp directory cleaned successfully!
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (WARNING) Skipping unexpected config 'fsr_quality_mode' in BottleParams
00:47:39 (INFO) Bottles found:
	 - Call of Duty  - Modern Warfare 3
	 - Call of Duty - Black Ops
	 - Dragon Age - Inquisition
	 - Dragon Age 2
	 - FIFA 12
	 - FIFA 17
	 - Fallout: New Vegas
	 - James Cameron's Avatar: The Game
	 - Kenshi
	 - Metro 2033 Redux
	 - Naruto x Boruto - Ultimate Ninja Storm Connections
	 - Pro Evolution Soccer - 2017
	 - S.T.A.L.K.E.R. - Anomaly
	 - The Elder Scrolls V - Skyrim - Legendary Edition
	 - mymc

00:47:39 (INFO) [Eagle] Reloading YARA rules...
00:47:39 (INFO) [Eagle] YARA rules loaded
00:47:44 (WARNING) Connection status: offline …
00:47:44 (INFO) No installers found!
00:47:44 (WARNING) Connection status: offline …
00:47:44 (WARNING) Connection status: offline …
00:47:44 (INFO) No dependencies found!
00:47:44 (INFO) No components found.
00:47:49 (WARNING) Connection status: offline …

Additional context

No response

[meatsink]

Same issue on openSUSE Tumbleweed here.

02:51:46 (INFO) Bottles 64.1 
02:51:46 (INFO) Official Package: true
        Version: '64.1'
        DE/WM: plasmawayland
        Display:
            X.org: true
            X.org (port): :0
            Wayland: true
        Graphics:
            vendors:
                amd:
                    vendor: amd
                    envs:
                        DRI_PRIME: '1'
                    icd: /usr/share/vulkan/icd.d/radeon_icd.x86_64.json:/usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/radeon_icd.x86_64.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/radeon_icd.i686.json
            prime:
                integrated: null
                discrete: null
        Kernel:
            Type: Linux
            Version: 7.0.11-1-default
        Disk:
            Total: 16421904384
            Free: 16421736448
        RAM:
            MemTotal: 30.6GiB
            MemAvailable: 20.9GiB
        Bottles_envs: null

 
02:51:46 (INFO) Launching with URI: None 
02:51:46 (INFO) [Activate] request received. 
02:51:46 (INFO) Bottles Started! 
02:51:52 (WARNING) Connection status: offline … 
02:51:57 (WARNING) Connection status: offline … 
02:51:57 (INFO) Performing Bottles checks… 
02:51:57 (INFO) Dxvks found:
         - dxvk-2.7.1
 
02:51:57 (INFO) Vkd3ds found:
         - vkd3d-proton-3.0
 
02:51:57 (INFO) Nvapis found:
         - dxvk-nvapi-v0.9.1
 
02:51:57 (INFO) Latencyflexs found:
         - latencyflex-v0.1.1
 
02:51:57 (INFO) Runners found:
         - caffe-9.7
         - kron4ek-wine-11.5-staging-tkg-amd64
         - sys-wine-11.0
 
02:51:57 (INFO) Temp directory cleaned successfully! 
02:51:57 (INFO) Bottles found:
         - gamer
 
02:51:58 (INFO) [Eagle] Reloading YARA rules... 
02:51:58 (INFO) [Eagle] YARA rules loaded 
02:52:02 (WARNING) Connection status: offline … 
02:52:02 (INFO) No dependencies found! 
02:52:02 (WARNING) Connection status: offline … 
02:52:02 (WARNING) Connection status: offline … 
02:52:02 (INFO) No installers found! 
02:52:02 (INFO) No components found. 
02:52:09 (WARNING) Connection status: offline … 
02:52:15 (WARNING) Connection status: offline … 

[meatsink]

No idea if this is the cause, but on https://proxy.usebottles.com/repo/components/ there's a .yml for 63.2 but not one for 64.1

[kmafeni04]

I downgraded and it started working

sudo flatpak update --commit=c1e7e34e221bc5067ca1ff23139ebf31f26850661a5138b0dc5c78238fc3456c com.usebottles.bottles

[mr-mashanlo]

Same issue on Arch Linux

Official Package: true
Version: '63.2'
DE/WM: gnome
Display:
    X.org: true
    X.org (port): :0
    Wayland: true
Graphics:
    vendors:
        intel:
            vendor: intel
            envs:
                DRI_PRIME: '1'
            icd: /usr/share/vulkan/icd.d/intel_hasvk_icd.x86_64.json:/usr/share/vulkan/icd.d/intel_icd.x86_64.json:/usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/intel_hasvk_icd.x86_64.json:/usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/intel_icd.x86_64.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/intel_icd.i686.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/intel_hasvk_icd.i686.json
    prime:
        integrated: null
        discrete: null
Kernel:
    Type: Linux
    Version: 7.0.10-arch1-1
Disk:
    Total: 8314867712
    Free: 8314695680
RAM:
    MemTotal: 15.5GiB
    MemAvailable: 12.6GiB
Bottles_envs: null


21:31:20 (error) Missing essential components. Installing…
21:31:20 (error) Missing essential components. Installing…
21:46:30 (warning) Connection status: offline …
21:46:42 (error) Missing essential components. Installing…
21:46:42 (error) Missing essential components. Installing…
21:46:54 (error) Missing essential components. Installing…
21:50:17 (error) Fail to install components, tried 3 times.
22:00:27 (error) Missing essential components. Installing…
22:25:45 (error) Missing essential components. Installing…