Analytical Computer Applications student with a strong foundation in database querying, application logs, and ITIL practices, seeking an entry-level Production Application Support role. Adept at troubleshooting multi-tier architectures, isolating application errors, and utilizing Jira and SQL to maintain system uptime and data integrity.

Bachelor of Computer Applications (BCA) — Oct 2024 – Present
Pillai College of Arts, Commerce and Science, Mumbai University | Panvel, Maharashtra
CGPA: 9.86 / 10 (Till 4th Semester)

Database Administration & Query Optimization

• Advanced SQL: multi-table JOINs, subqueries, window functions, query optimization
• Transaction Control: COMMIT / ROLLBACK error-handling, ON DELETE CASCADE constraint management
• Schema normalization, foreign key integrity enforcement, CRUD reliability at scale

Log Analysis & System Monitoring

• Application log triage using Linux log commands and server-side diagnostic tools
• REST API endpoint health verification and failure tracing via Postman
• Cloud hosting environment monitoring for server availability and database persistence

Networking & Protocol Diagnostics

• OSI Model layers, TCP/IP stack, IP troubleshooting (IPv4/IPv6), subnetting, DNS resolution
• Layer 2/Layer 3 communications, routing table analysis — Cisco Networking Basics Certified (2026)

ITSM & Incident Management

• Jira Service Management: incident queue handling, request ticket tracking, dashboard configuration
• ITIL 4 Fundamentals: Service Value Chain, incident lifecycle, service desk operations — Simplilearn Certified (2026)
• Outlook configuration, remote desktop support, Microsoft 365 administration

Application Runtime & Backend Troubleshooting

• RESTful API troubleshooting: CORS misconfiguration, payload throttling, JWT authentication failure diagnosis
• Java Servlet and JDBC data flow diagnostics across multi-stage application lifecycles
• Frontend-to-backend interface uptime maintenance across multi-component React architectures

Version Control & Deployment Tooling

ScholarSphere — Academic Management Platform | React.js, Node.js, MySQL | GitHub | Live Demo — 2025

• Maintained relational database stability across 16 normalized MySQL tables with strict foreign key constraints, achieving 0% data inconsistency during high-volume CRUD operations.
• Ensured API availability and access control integrity across 49 REST endpoints by auditing CORS whitelisting, payload throttling, and JWT authentication to prevent unauthorized requests.
• Diagnosed and resolved frontend rendering failures and state synchronization issues across 24+ integrated React components to sustain frontend-to-backend interface uptime.

Campus Retain — Lost & Found Management System | Java, JDBC, MySQL | GitHub | Live Demo — 2026

• Achieved 100% transaction safety across 5 operational workflows by implementing SQL COMMIT and ROLLBACK error-handling to prevent partial data writes.
• Isolated and resolved data flow bottlenecks in a 4-stage item lifecycle using Java Servlets, optimizing slow relational data retrievals through complex JOIN queries and CASCADE constraints.
• Monitored cloud hosting environments to track server availability and verify database persistence layer integrity.

Workflow Orchestrator — HR Management System | MERN Stack | GitHub | Live Demo — 2025

• Managed runtime stability across 33 REST APIs, 10 MongoDB collections, and 2 role-based access panels covering 19 application views.
• Implemented automated task escalation via node-cron to flag stale records inactive for 48+ hours across 9 modules — eliminating manual intervention for SLA-critical workflows.
• Maintained production deployment configuration across Railway, Vercel, and MongoDB Atlas with environment-isolated secrets and access controls.

Evra Jewellery — E-Commerce Storefront | React.js, HTML5, CSS3 | GitHub | Live Demo — 2026

• Built and maintained a 13-page React storefront serving 60+ products across 6 categories with URL-parameter-based filtering, cart, and wishlist functionality.
• Implemented a custom event bus for cross-component state synchronization — eliminating third-party state management dependencies and reducing external failure surfaces.
• Validated responsive rendering fidelity across 12 breakpoints to ensure consistent user interface uptime across device environments.

Academic Excellence Award — Pillai College of Arts, Commerce and Science
Secured SGPA 9.9 in Semester 2, ranking among the top performers in the Computer Applications department.

Volunteer Teacher — Samutkar Abhyasika, Seva Sahayog Foundation
Completed 30 hours of structured tutoring for underprivileged students in core academic courses. Coordinated inventory packing and distribution workflows for the Nerul School Kit Drive regional outreach program.