SeekSage is a full‑stack, AI‑powered ticketing system designed to connect users with domain experts and actionable insights—instantaneously. Built on modern web technologies and leveraging Gemini AI, SeekSage transforms any question or problem into a “ticket” and routes it through an intelligent pipeline to deliver high‑quality guidance.
- Intelligent Ticket Classification
Automatically categorizes incoming tickets based on their content using AI. - Automated Ticket Routing
Directs tickets to the most appropriate department or agent for quick resolution. - AI-Powered Responses
Generates intelligent, context-aware suggestions or direct answers to common queries. - Full-Stack Architecture
Provides a complete solution with robust backend processing and an intuitive frontend interface. - Scalable and Reliable
Built with modern technologies to handle varying loads and ensure high availability.
- Backend: Node.js + Express
- Artificial Intelligence: Google Gemini AI
- Workflow Automation: Inngest, Inngest AgentKit
- Database: MongoDB Atlas
- Frontend: React.js + Tailwind CSS
Clone the repo
git clone https://github.com/thepratikguptaa/SeekSage-AI.git
cd SeekSage-AI